terms of service

terms of service

terms of service

Terms of Service

Last updated: 21 July 2026

Welcome to GetFlo. By accessing or purchasing from www.getflo.com.au, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms govern your use of the GetFlo website and any purchases made through our online store.

By using this website, you confirm that you are at least 18 years + 

We reserve the right to update these Terms at any time without prior notice. Changes will take effect immediately upon being published on this page.


2. Products

We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free.

Colours and product appearance may vary slightly depending on your device or screen settings.

We reserve the right to modify or discontinue products without notice.


3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order if:

  • Products become unavailable.
  • Pricing or product information contains an error.
  • Fraudulent or suspicious activity is suspected.
  • Payment cannot be successfully processed.

If your order is cancelled after payment has been received, a full refund will be issued.


4. Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change at any time without notice.


5. Shipping

Shipping estimates are provided as a guide only and are not guaranteed.

GetFlo is not responsible for delays caused by shipping carriers, customs processing, severe weather, or other events outside our control.

Risk of loss passes to the customer once the order has been dispatched.


6. Returns & Refunds

Our Refund Policy forms part of these Terms of Service.

Please refer to our Refund Policy for information regarding returns, refunds, damaged items, and your rights under Australian Consumer Law.


7. Intellectual Property

All content on this website, including logos, product images, graphics, text, videos, and branding, is the property of GetFlo unless otherwise stated.

You may not reproduce, distribute, modify, or use any content without our prior written permission.


8. Limitation of Liability

To the maximum extent permitted by law, GetFlo is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes any rights you have under the Australian Consumer Law.


9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


10. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia.

Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Queensland.


11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

GetFlo

📧 support@getflo.com.au

🌐 www.getflo.com.au


This Terms of Service works well alongside:

  • ✅ Refund Policy
  • ✅ Privacy Policy
  • ✅ Shipping Policy

Having all four pages linked in your footer will help satisfy Google Ads and Merchant Center website requirements while presenting a professional, trustworthy storefront.